Depleted cartridge message

[eduy]

Error message depleted cartridge. Just put in brand new cartridge. 

[MathewT]

Hi @eduy

Welcome to HP Forums!

I would like to take a moment and thank you for using this forum, it is a great place to find answers

I understand you are facing some issues with your new cartridge. Resetting the printer could fix this issue.

Turn on the printer.
Wait until the printer is idle and silent before you continue.
Disconnect the USB cable from the rear of the printer. If your printer has a network or wireless connection, leave it connected.
Remove the ink cartridges from the printer.
With the printer turned on, disconnect the power cord from the rear of the printer and from the wall outlet or power strip.
Wait at least 60 seconds.
Plug the power cord back into the wall outlet.
NOTE: HP recommends connecting the printer power cord directly to a wall outlet.

Reconnect the power cord to the rear of the printer.
Turn on the printer, if it does not automatically turn on.
The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
Wait until the warm-up period finishes and your printer is idle and silent before you proceed.
Reinsert the ink cartridges, and then close the ink cartridge access door.
If you receive a prompt to print a calibration page, do so.

If you continue to face the same issue, check my private message for further assistance.

Please check your Private message icon on the upper right corner of your HP Forums profile,

Next, to your profile Name, you should see a little blue envelope, please click on it.

If you feel I was helpful, simply click on Accept as Solution to help the community grow.

Cheers