DeskJet 1112 Printing Error

necessary824 · ‎06-19-2024

HP DeskJet 1112 worked fine until yesterday. Now, power light is rapidly blinking and will not print. When I try to print, an immediate pop up comes up that the document cannot print. If I try again, I get a pop up that tells me the printer needs an intervention or that the printer is in an error state.

I have:

unplugged for 60+ seconds, replugged back in and held button for 15 seconds

restarted computer

tried the other lap top

taken cartridges out and reinstalled them

taken paper out and reloaded it

checked for jams

run windows printer diagnostics - found nothing

Nothing changed. Help! Thank you!

Nal_NR · ‎06-21-2024

Hi @necessary824,

Welcome to the HP Support Community.

I'd be happy to help you!

A rapidly blinking power light on your HP DeskJet 1112 printer generally indicates an error condition. Here are several steps to troubleshoot and potentially resolve the issue:

1. Check for Error Messages:

Look for any error messages on your computer screen that might provide more information about the issue.

2. Power Cycle the Printer:

Turn off the printer by pressing the power button.
Unplug the power cord from the back of the printer and the wall outlet.
Wait for at least 60 seconds.
Plug the power cord back in to the printer and the wall outlet.
Turn on the printer and check if the blinking stops.

3. Check for Paper Jams:

Open the printer and check for any paper jams or obstructions in the paper feed path.
Remove any stuck paper gently to avoid damaging the printer.

4. Check Ink Cartridges:

Ensure that the ink cartridges are properly installed.
Open the cartridge access door and check if the cartridges are seated correctly.
If necessary, remove the cartridges and then reinsert them to ensure a proper connection.
Check the ink levels to make sure they are not empty.

5. Reset the Printer:

Sometimes, a simple reset can resolve the issue.
Disconnect the power cord from the printer while it is turned on.
Wait for 60 seconds before reconnecting the power cord.
Turn on the printer and see if the power light stops blinking.

Check the remaining steps in the next post.

Hope this helps! Keep me posted for further assistance.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

Nal_NR · ‎06-21-2024

Hi @necessary824,

Here are the remaining steps.

6. Check Printer Drivers:

Ensure you have the latest printer drivers installed on your computer.
Go to the HP Support website, search for your printer model, and download the latest drivers.
Install the updated drivers and restart your computer.

7. Run HP Print and Scan Doctor:

Download and run the HP Print and Scan Doctor tool from the HP website.
This tool can diagnose and fix many common printing and scanning problems.

8. Print a Test Page:

Try printing a test page directly from the printer.
If the printer has a button combination for a test page, use it to see if the printer can print without involving the computer.

9. Clear Print Queue:

Clear any stuck print jobs in the print queue.
Go to Control Panel > Devices and Printers, right-click your printer, and select See what's printing.
Cancel all documents in the print queue.

10. Check USB Connection:

Ensure that the USB cable is securely connected to both the printer and the computer.
Try using a different USB port on your computer.
If possible, use a different USB cable to rule out a faulty cable.

11. Contact HP Support:

If none of the above steps resolve the issue, there might be a hardware problem.
Contact HP Support for further assistance. Provide them with details about the issue and any troubleshooting steps you have already taken.

By following these steps, you should be able to identify and possibly resolve the issue with your HP DeskJet 1112 printer. If the problem persists, I recommend you contact phone support.