[DeskJet 3755] Double-Sided Printing: Margins Shifting Down

[brisualso]

Hello. I've exhausted all of my ink now trying to resolve this issue, and frankly, I'm exhausted myself.

When I double-side print, the margins shift down in both Word and PDF. I'm not understanding why, and I've Googled resolutions. Nothing useful was found, or any advice I took didn't work.

I just bought this printer last week.

Can anyone give me advice that'll actually resolve the issue? I can't test them at the moment because like I said, I've exhausted my ink using advice on Google (in printer communities).

Thanks in advance.

[praveenbv]

Hi@brisualso,Welcome to the HP Support Community

This is a great place to get support, find answers and tips,

Thank you for posting your query, I'll be more than glad to help you out 

As I understand, double-sided Printing Results in Loss of Scale or Increased Margins

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

Have you tried printing double-sided using different applications? 

For the printer to automatically pull the pages back in and prints the other side it needs fixed margin space. This is why it's scales down the document. If you choose not to scale the document, it would cut out one or two lines. Therefore, I would suggest you try reducing the content on a page and then try printing. 

Also, try printing from a different application. 

Please follow the steps as per the document HP Printers - How to Print on Both Sides of the Paper (Windows) (Duplexing)

Hope this helps! Keep me posted.

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