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    Information
    Need Windows 11 help?
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Microsoft Windows 11

I have a HP Instant Ink, DeskJet 3755. It worked fine with our old Windows 10 laptop. When we got a new Laptop and installed HP Smart and the drivers... the printer doesn't work. The printer is showing up as active and working, drivers are up to date. If we print a diagnostics page, it works. But if we want to print anything else, it doesn't work. I've tried deleting all the drivers and printer and software and restarting and reinstalling. Same problem. I've spent two years trying to figure this out and it just sucks.

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