Deskjet 2135 cannot recognize 680 cartridge

[rocksxannewtnb]

I bought a tricolor & black 680 ink cartridge for our deskjet jet 2135 printer, but the ink buttons are blinking. I ask one of the agents of HP on Shopee ph for the compatible inks for 2135, and he/she said it's the 680. 

Oh. .Our printer was bought from Middle East, and it says the cartridge should be 652. The warranty was already expired. 

Pls help me. I cannot find a store here in the Philippines that sells hp 652 ink. 

 

[sandytechy20 · Accepted solution]

@rocksxannewtnb

Welcome to the HP support community.

You will have to do a regionalization reset on the printer to use cartridges that are available in your region.

To do a printer region reset you need to meet the following conditions:

1. The printer should be connected using a printer USB cable to the computer.

2. You need to have the printer full feature software installed on your computer.

3. You need to have all the cartridges either from the region from where the printer was purchased originally or the new region to which you want to reset it to.

Reply with the requested information for more assistance.

Cheers.

[rocksxannewtnb]

How to do the primter region reset? Thank you!