Deskjet 2622 Will not print. Will not connect. will go in the bin very soon.

[NobbyNobody]

Hi.

DeskJet 2622 has been nothing but trouble. Every time I use it I spend upwards of an hour trying to get it to print, even if nothing has changed. I've entirely given up connecting wirelessly, it just loses connection and refuses to see the network, even if placed within a foot of the router.

Troubleshooter just tells me to connect to the printer to tell it what connection to use. How can I connect to a printer that isn't on the network?

So I've taken to connecting via USB and given up on InstantInk (which requires a wireless connection) But now it won't print via USB either. The PC can see the printer but nothing happens when I send it a document.

This is without doubt the most needlessly complex and unreliable printer I've ever known. And I once had an Amstrad.

HELP!

[asmita6658]

Hi @NobbyNobody

Welcome to the HP Support Community. 

To better assist you - Are you able to make a copy? If yes, try these steps -

Step 1 HP Print and Scan Doctor - 

Click on this link to download and run HP Print and Scan Doctor 

Step 2 Re-install the printer drivers - 

1. In the search box, type and open "Uninstall a Program".

2. Look for HP Printer software.

3. Right-click to uninstall.

4. In the search box, type and open “Devices and printers”.

5. In the Devices and Printers, look for your HP printer. If you see it listed right-click on it and choose “Delete” or “Remove Device”.

6. Open the run command with the "Windows key + R" key combo. 

7. Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”).

8. Click on the "Drivers" tab.

9. Look for HP Printer driver. If you see it Click on it and click “Remove” at the bottom.

10. Select Ok.

11. Select Apply and Ok on the Print Server Properties windows.

12. Close Devices and Printers Once the software and drivers are removed.

13. Restart the computer.

14. Download and install the software and drivers from here.

15. Click on the downloaded file and follow the on-screen instructions.  

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day!