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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Deskjet 2680 printing malfunctions

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11-20-2019 10:59 PM - edited 11-20-2019 11:02 PM
I am experiencing my printer indicators flashing - the on/off button, the paper indicator and the two ink cartridge indicators. I recently re-installed the printer's driver. It worked for several days until a paper jam occurred. Since the jam, only one paper has printed. I have tried the print doctor and have unplugged both the computer and printer numerous times to no avail.
11-23-2019 01:15 PM
Welcome to HP support community.
Clear the jam from the front of the printer
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Open the front access door.
Figure : Open the front access door
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Carefully remove any jammed paper and bits of torn paper from the rollers inside the product. Use both hands to pull whole sheets of paper to avoid tearing them.
NOTE:
Use a flashlight to thoroughly check the rollers and wheels for torn pieces of paper. If any torn pieces of paper remain inside the product, more jams are likely to occur.
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Close the front access door.
Figure : Close the front access door
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Reconnect the power cord to the rear of the product.
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Press the Power button (
) to turn on the product.
You can refer this HP document for more assistance:- Click here
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee