Deskjet 3050a says wireless radio is off, turn on

[kwphileo]

Our printer is the deskjet 3050a, and since we upgraded to Maverick we lost access to some of our capabilities (Scan 3).  We have now lost our Wireless capabilities.  On the Wireless Network Test says "The wireless radio on your HP printer is currently turned off."  Solution - "To connect wirelessly, you must turn on the wireless radio on your HP printer.  Refer to the Setup Guide that came with your HP printer".  I've looked at my set up guide and looked online but I can't find anywhere how to turn on the wireless radio, please help!

[mtbaughs]

 IF the wireless radio is off, follow these steps to turn it on:

On the printer control panel, press the Wireless button ( ), and then select Settings . Press the button ( ) next to Wireless On/Off , and then select On .

[kwphileo]

I tried that many times the last few weeks.

[kwphileo]

I've done this many times and it still says the radio is off.  Is there something else, or is that all?

[mtbaughs · Accepted solution]

If the radio does not turn on, the hardware / radio is likely defective. I'd call HP Support 800-474-6836

[kwphileo]

Thanks!!

[Suyesh]

I was trying to print from my laptop but it didn't print and i also try to scan on my printer it shoed me that my wireless radio is turn off. I tried to reset it but i could not. What can i do to turn on the wireless radio.

[lanttu30]

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@mtbaughs wrote:

 IF the wireless radio is off, follow these steps to turn it on:

On the printer control panel, press the Wireless button ( ), and then select Settings . Press the button ( ) next to Wireless On/Off , and then select On .

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i did not succeed - WHAT next please ?