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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Deskjet 3055A reset

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11-17-2017 08:24 AM
Hello
I have a Deskjet 3055A laying around that i don't use anymore because it's too expensive for my amount of printing..
So i'd like to give it to a family member,because a member needs a printer.
But the problem is that it's configured to my network and such, so i'd like to factory reset it..
But i can't find how to do it..
Does anyone know how to factory reset the Deskjet 3055A?
11-18-2017 04:19 PM
Hi @DavidBelgium,
Thanks for engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips! I came across your post and wanted to assist you. I understand you need assistance with performing a factory reset on the printer. Don't worry as I have a few suggestions which should help you resolve this issue.
Let's try to Restore network settings to default settings.
1. Press the Wireless button to display the Wireless Menu.
2. From the Wireless Menu, select Settings.
3. From the Settings menu, select Restore Defaults.
4. Confirm selection to restore defaults.
The printer will disconnect from the network.
For more in detailed, please go through the User guide and scroll down to chapter 2. Get to know the HP All-in-One and then look under Wireless settings page no. 7
If the issue persists, I would suggest the next step would be to perform an advanced reset on the printer.
I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.
Please check your Private message icon on the upper right corner of your HP Forums profile,
Next, to your profile Name, you should see a little blue envelope, please click on it.
Please reply back on the public post as this Private message box is not monitored.
I hope this helps resolve this issue completely,
Regards,
Jeet_Singh
I am an HP Employee
11-20-2017 01:51 PM
Hi @DavidBelgium,
Thank you for the update,
I appreciate your time and efforts,
I'm glad I could contribute towards resolving the issue and finding the solution you were looking for.
Thanks for taking the time to let the community know about the solution
You've been great to work with and it has been a genuine pleasure interacting with you.
I hope both you and your product works great and remain healthy for a long time 😉
To simply say thanks for my efforts to assist you, please click the "Thumbs Up" button to give me a Kudos.
And mark my post as Accepted Solution to help others find a similar solution as you have.
Take care now and do have a fabulous week ahead. 🙂
Regards,
Jeet_Singh
I am an HP Employee