Deskjet 3545 picks multiple paper and paper jam

[Coolpad17]

The printer takes multiple paper while printing. Have paper jamming problem especially when duplex printing. I have cleaned the rollers multiple times, but the problem still exist. Sorry if posted it in wrong category or used the wrong words, posting for the first time.

[A4Apollo · Accepted solution]

Hey there! @Coolpad17, Thanks for stopping by the HP Support Forums!

I understand that your printer is picking multiple pages and having paper jam issues.

Please try the steps mentioned below.

With the printer turned on, disconnect the power cord from the rear of the printer.
Remove the stack of paper from the tray.
Check for obstructions inside the tray. Use a flashlight to view the mechanism inside the tray to make sure that nothing blocks the paper from engaging with the rollers. Even small pieces of paper can cause paper feed issues.
 NOTE:
If you find obstructions in the paper path, skip to the section on cleaning the rollers.
Examine the condition of the paper, and then replace any ripped, dusty, curled, wrinkled, or bent paper.
Make sure that all the paper in the stack is the same size and type. Never load mixed types of paper in the tray. The product can only process one type of paper at a time.
Tap the stack of paper on a flat surface to align the edges.
Make sure that the stack of paper contains no fewer than 10 sheets and no more than 25 sheets of paper.
 NOTE:
You need to use 10 to 25 sheets of paper only for purposes of these troubleshooting steps. When the issue is resolved, you can resume loading paper according to the paper tray capacity specifications for your product.
 

Please refer this article to further troubleshoot Out of Paper issues.

Let me know if this helps!

Have a wonderful day! 🙂