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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Deskjet not grabbing paper

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05-01-2023
07:15 PM
- last edited on
05-04-2023
08:45 AM
by
Ric_ob
I have an HO DESKJET f4440 and the roller to grab the paper is not turning. I tried cleaning it. Still doesn’t work! Any suggestions??
05-04-2023 01:05 PM
Welcome to the HP support community.
I understand that your printer is not picking up paper, I am glad to assist you.
If you have tried all the steps mentioned in this HP document:- Click here
And if the issue still persists, this might require one on one interaction to fix the issue.
I am sending you a private message with the steps to talk to HP support.
Please check the mailbox icon at the top-right corner of this screen.
I hope this helps resolve this issue completely.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
Cheers
Sandytechy20
I am an HP Employee