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Ich habe einen Officejet 4630. Die Fehlermeldung 0XB866BE28 wird auf meinem Display angezeigt. Ich habe das Netzkabel von der Wand und der Rückseite des Druckers abgezogen, während er eingeschaltet ist, ohne Erfolg. Ich habe immer noch den Fehlercode. Gibt es ein Verfahren zum Zurücksetzen auf die Werkseinstellungen? Oder gibt es andere Lösungen?

 

Danke

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Hi

Thank you for visiting our English HP Support Community.

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,

MayS. 

I work on behalf of HP
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I have an Officejet 4636. The error message 0XB866BE28 appears on my display. I have unplugged the power cord from the wall and back of the printer while it is on, to no avail. I still have the error code. Is there a factory reset procedure? Or are there other solutions?

 

Thanks

Werner

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