Document Feeder Jam

[Matt211]

I tried scanning document, the document never went into the printer it said misfeed, Now the printer error on the screen says DOCUMENT FEEDER JAM, I cannot get the error message off my screen now i can't scan any documents. there is no jam but the message won't clear

[Kumar0307]

@Matt211, Welcome to the HP Support Community!

I understand. This could be a false error. However, kindly perform the steps mentioned in this document - ADF does not pick paper or feeds in too many sheets

Update the printer firmware if possible

Click here to download and install the latest printer firmware from your PC.

Hope this helps! Keep me posted. 

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