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‎06-11-2019 03:19 PM

HP Recommended
Product: HP Envy 5530 e-All-in-one
Operating System: Microsoft Windows 10 (64-bit)
I have a 4 page Microsoft Word document which I am trying to print on both sides: Landscape, flip on short edge. However when I send to print the document remains on portrait . When I choose Landscape, it throws the formatting off and gives me 7 pages of instead of four and the material is half on one page half on another. Can someone please help me with this problem. Thanks.
1 REPLY 1

‎06-13-2019 06:15 PM

HP Recommended

@missauga1

 

With reference to this thread Click here , I see that you have reinstalled the drivers and issue still persists.

Update the printer firmware to fix this issue.

Refer this HP document for the steps to update firmware:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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