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‎10-26-2019 12:03 PM

HP Recommended
Product: deskjet 5255

I have several unused ink cartridges and would like to trade them in for new ones that work with my new HP OfficeJet 5255.  It's bad for the environment to throw them away and I don't know if any office supply stores will swap them out.  
Can anyone here help me?  The HP website is useless for finding a person to talk to.

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3 people had the same question
1 REPLY 1

‎10-29-2019 06:52 AM

HP Recommended

@spotlydia

 

Welcome to HP support community.

 

I request you to talk to HP support.

They might have multiple options to help you with this.

  1. Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
  2. Select the country.
  3. Enter the serial of your device.
  4. Select the country from the drop-down.
  5. Click on "Show Options".
  6. Fill the web-form. A case number and phone number will now populate for you.

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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