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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Does office jet 6958 have removable printhead, and if so, ho...

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11-21-2019 11:52 AM
Recently i made copies of some photos and the copies were incomplete and had condensed lines where there should have been photo. I have cleaned the printhead successfully (all 3 steps) many times. Each time I do it I get great copies ....for a while....maybe 3,maybe 15..... What next. It doesn’t seem like the printhead is removable, is it?
11-24-2019 02:18 PM
Welcome to the HP Support Community.
Does this happen only with copies or every document you print or copy?
The printhead is not removable in this Printer.
Let's align the printhead:
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Load plain white paper in the input tray.
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From the printer control panel, open the Setup
menu.
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Open the Printer Maintenance or Tools menu.
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Touch Align Printhead.
An alignment page prints.
If the issue persists, please perform the remaining steps from this document: https://support.hp.com/us-en/product/hp-officejet-6950-all-in-one-printer-series/9666193/model/15129... and https://support.hp.com/us-en/product/hp-officejet-6950-all-in-one-printer-series/9666193/model/15129...
Let me know if this helps.
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Thanks!
Have a great day!
I am an HP Employee