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hp envy photo 7130
Microsoft Windows 10 (64-bit)

I have destroyed/lost the original setup ink cartridges for HP Envy Photo 7130 printer. I bought new cartridges 303 XL, but the printer demands setup catridges. How to proceed?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@HannuV

 

Thanks for reaching out to us on HP Forums. I came across your post and would like to assist. 

 

I understand that your HP ENVY Photo 7130 All-in-One Printer is asking to install the setup ink cartridges and you do not have the setup ink cartridges any more. Not to worry, I'll be glad to assist you with this case.

 

We will need to reset the printer to stop the printer asking for the setup ink cartridges. I have sent you a private message with the steps to reset the printer. 

 

Hope this information helps. Feel free to keep me posted.

 

Good luck! 🙂

 

 

View solution in original post

11 REPLIES 11
HP Recommended

@HannuV

 

Thanks for reaching out to us on HP Forums. I came across your post and would like to assist. 

 

I understand that your HP ENVY Photo 7130 All-in-One Printer is asking to install the setup ink cartridges and you do not have the setup ink cartridges any more. Not to worry, I'll be glad to assist you with this case.

 

We will need to reset the printer to stop the printer asking for the setup ink cartridges. I have sent you a private message with the steps to reset the printer. 

 

Hope this information helps. Feel free to keep me posted.

 

Good luck! 🙂

 

 

HP Recommended

Hi, i also have had the same problem and have tried new cartridges but keeps asking for the old ones.  I have the set up cartridges but it states cartridge problem.

Can you help?

HP Recommended

@Scottr70

Thank you for joining HP Forums. 

This is a great place to get support, find answers to your technical queries.

 

To provide you with an accurate solution, I'll need a few more details:

Could you please help me with an exact model name or the product number to assist you better.

 

Eager to assist you!

Cheers:)

Raj1788
I am an HP Employee 

HP Recommended

I have the same problem - can you send me details of how to reset the printer.

Thanks,

Ken

HP Recommended

@KJMG

 

Greetings!

 
Welcome to the HP Support Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, there's an issue with the "Setup Ink" with your HP ENVY Photo 7130 All-in-One Printer.

 

Don't worry, I'm here to help!  I have sent you a Private Message with the troubleshooting steps specific to your printer.
 
Check next to your profile Name, you should see a little blue envelope, please click on it. Click here for more details on how to access the private messages on HP Forums.

 

To thank us for our efforts to help you, click here to access your public post and Select - "Accept as solution" and click on the  "Thumbs up".

 

Have a great day!

Asmita
I am an HP Employee

HP Recommended

I am having the same problem as previosly posted, my printer is the 7158 Envy Series.  Can you please forward the instructions on how to resolve the matter.

 

Thanks

HP Recommended

I just bought an HP Envy Photo 7155 and lost the starter ink. Can you help me reset the settings so I can use full size ink cartridges?

justin

HP Recommended

Please can you send me the same sullution ?

We also not have the setup cartridges for the HP ENVY PHOTO 7130 printer any more !

Hoping for a positive answer back

 

HP Recommended

@Leovacity Welcome to HP Community!

I suggest you check my private message for steps on performing reset the setup cartridge reset, the instructions are designed for your specific printer and if anyone with a different model would try the steps, it may render the printer unstable, hence a private message would be the safest way of sharing this information: 

Click here to know how the private message function works. 

 

Stand by for updates!

And have a good day.

 

(P.S: If anyone wants these instructions for their specific printers, please create a public post and tag me, I'll be happy to help).

Riddle_Decipher
I am an HP Employee


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