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Note for common printer problems
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Solved!

Double-sided printing

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HP OfficeJet Pro 6960
Mac OS X 10.11 El Capitan

How can I setup-up this printer for double-sided printing?

In Preferences -> Printers & Scanners -> HP Office Jet Pro 6960 -> Options: I don't have the option for setting-up double-sided printing

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Hi,

Thanks for using the HP Forums.

 

Have you installed the HP software?

 

If you have not, can you install it using the HP Easy Start?

 

This link would help:

 

http://support.hp.com/us-en/drivers/selfservice/swdetails/hp-officejet-pro-6960-all-in-one-printer-s...

 

Thanks.



I am an HP Employee
Although I am speaking for myself and not for HP.
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Hi Greenturtle,

Thanks for you prompt answer. I installed software HP Office Jet Pro 6960.app (version 11.4) dated 20-12-2016. Do you suggest that I delete this (or overwrite it) installing HP_Easy_Start.app (dated Dec 15, 2016), suggested bu you, instead?

Thanks,

TGPZ 

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HI @TGPZ

 

If you have the latest software installed, then leave it.

 

Thanks.



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Please click “Kudos Thumbs up” as an encouragement and “Accept as solution” if this has helped solved your problem.
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Thanks, but how can I setup-up the printer for double-sided printing? I don't have this option available at this moment.

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Hi,

Thanks for using the HP Forums.

Can you try this:

 

From your application E.g. Word, if you need to print, press "command +P"

 

Under "Copies and Pages" > Layout

 

Screen Shot 2017-01-23 at 11.14.47 AM.png

 

Under Layout > Select Two-sided (Long-Edge binding or Short-Edge Binding)

 

Screen Shot 2017-01-23 at 11.15.06 AM.png

 

Screen Shot 2017-01-23 at 11.15.20 AM.png

 

Hope that helps!



I am an HP Employee
Although I am speaking for myself and not for HP.
Please click “Kudos Thumbs up” as an encouragement and “Accept as solution” if this has helped solved your problem.
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That helped indeed. Thank you so much!

TGPZ

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Hi @TGPZ,

Glad to hear that your issue is resolved and all is working well now.

Have a nice day!



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Please click “Kudos Thumbs up” as an encouragement and “Accept as solution” if this has helped solved your problem.
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I followed the directions given for double sided printing. I am printing a four page document and I got page 1 printed, then page 3 on the back of page 1 upsidedown. Pages 2 and 4 were not printed at all.

 

If I print with out double sided selected, then all four pages print, using four sheets of paper.

 

Any suggestions?

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I've done this but still printing in one side by page, please help.

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