-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.
Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
4
0
0
HP Recommended
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
Full Feature Software support is available for XP 32bit.
Download, save, and install the Full Feature Software
After the software is installed, Restart the computer and log in
Video help to install the software:
Open the printer’s Software and Driver support page >
Scroll down to Related Videos > Click View All >
Find and view the relevant video
If you have not done so (after the software is installed)...
Consider installing the printer Firmware
READ (if provided) all instructions before installing the firmware
If / After the firmware is installed, Restart the computer and log in
References
Printer Homepage – “Things that are your printer”
Drivers and Software, Videos, How-to, Troubleshooting, Manuals, Product Information, and more
HP ENVY Photo 7855 All-in-One Printer
Product Specifications for the HP ENVY Photo 7855 All-in-One Printer (K7R96A)
Which Cartridges Work with My HP Printer?
Thank you for participating in the HP Community Forum.
We are a community of HP enthusiasts dedicated to supporting HP devices and technology.
Dragon-Fur
HP Recommended
Full Feature Software support is available for XP 32bit.
Download, save, and install the Full Feature Software
After the software is installed, Restart the computer and log in
Video help to install the software:
Open the printer’s Software and Driver support page >
Scroll down to Related Videos > Click View All >
Find and view the relevant video
If you have not done so (after the software is installed)...
Consider installing the printer Firmware
READ (if provided) all instructions before installing the firmware
If / After the firmware is installed, Restart the computer and log in
References
Printer Homepage – “Things that are your printer”
Drivers and Software, Videos, How-to, Troubleshooting, Manuals, Product Information, and more
HP ENVY Photo 7855 All-in-One Printer
Product Specifications for the HP ENVY Photo 7855 All-in-One Printer (K7R96A)
Which Cartridges Work with My HP Printer?
Thank you for participating in the HP Community Forum.
We are a community of HP enthusiasts dedicated to supporting HP devices and technology.
Dragon-Fur
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for?
Ask the community