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‎05-19-2023 05:28 AM

HP Recommended

Hello there if anyone can help. Have issues with Windows 11 that will not find driver for Hp Officejet Pro 8715. Control panel in windows states the driver is not available. HP Smart works, scanner does. No printer in software applications available. Microsost took over computer had look couldnt resolve after 1 hour total. HP assistance hasn't been able to assist. Have unistalled, reinstalled, same issue all the time.

1 person had the same question
1 REPLY 1

‎05-22-2023 02:06 PM

HP Recommended

@Bruno717 

 

Welcome to the HP support community.

 

I understand that you are unable to install the printer, I am glad to assist you.

Install the printer using the HP Smart app.

Here are the steps:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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