• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎03-27-2020 12:00 PM

HP Recommended
Product: Envy 5010

Hi, how to install software and drivers for this printer on a pc with OS XP Home Edition Sp3 (x86, 1,5 GB Ram)?

I found this pack in the OS list and download it, but the software don't install on the pc.

Thanks

5 REPLIES 5

‎03-27-2020 02:23 PM

HP Recommended

Try this link

 

----------------------------------------------------------------------------------
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
Was this reply helpful? Yes No

‎03-27-2020 05:32 PM

HP Recommended

thank you but this is the same software I have downloaded from HP web site for OS XP. It don't install on my pc. ?

Was this reply helpful? Yes No

‎03-27-2020 05:36 PM

HP Recommended

How much memory do you have installed?

----------------------------------------------------------------------------------
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
Was this reply helpful? Yes No

‎03-28-2020 06:28 AM

HP Recommended

here complete system information: XP Home Edition - 5.1.2600 SP Build 2600 - RAM 1,5 GB - x86. Thanks

Was this reply helpful? Yes No

‎03-28-2020 11:23 AM

HP Recommended

My guess is that you do not have enough memory.

----------------------------------------------------------------------------------
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.