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HP Recommended
HP DeskJet 2752e All-in-One Printer
Microsoft Windows 11

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1 REPLY 1
HP Recommended

Hi @Savagegurl_23 ,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand you are getting the "E" error on your HP DeskJet 2752e printer usually indicates a general error, such as a paper jam, ink cartridge issue, or connectivity problem. Here are some steps to troubleshoot:

1. Check the Printer Display for Additional Error Codes

  • If the printer screen or HP Smart app shows a specific error message (e.g., E1, E2, E3), let me know for targeted troubleshooting.

2. Check for Paper Jams

  • Turn off the printer and unplug it.
  • Open the ink cartridge access door and remove any jammed paper inside.
  • Check the rear access panel for any stuck paper.
  • Close everything and restart the printer.

3. Reset the Printer

  • Turn off the printer.
  • Unplug the power cord and wait 2-3 minutes.
  • Plug it back in and turn it on.

4. Check Ink Cartridges

  • Open the ink cartridge access door.
  • Ensure the cartridges are properly seated.
  • Remove and reinstall them if necessary.
  • Check for any protective tape that needs to be removed from new cartridges.

5. Check Connectivity

  • If using WiFi, restart your router and ensure the printer is connected to the correct network.
  • If using USB, try a different port and cable.

6. Update Printer Firmware & Drivers

  • Open HP Smart on your Windows 11 PC.
  • Go to Printer Settings > Update Printer and install any updates.

Refer to this document: HP DeskJet 2700, 4100, 4800 printers - Blinking lights and error codes

 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.