E0 Error code on HP DeskJet Ink Advantage 2677 All-in-One Printer

[Neha_Kapoor]

Hi Community,

    I have new Hp Instant Ink and installed new cartridge but even after multiple restarts and reinstalling cartridges and cleaning the electrical point, The E0 Error is not going away. can someone help me understand how to remove this error and start printing?

[A_Gayathri]

Hi @ Neha_Kapoor,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

The E0 error code on an HP DeskJet Ink Advantage 2677 All-In-One Printer usually indicates a paper jam or a carriage stall issue. Here are some steps you can follow to resolve the E0 error:

1. Check for Paper Jams:
• Turn off the printer and disconnect the power cord.
• Open the input tray and remove any loose or jammed paper.
• Check the output tray for any obstructions.
2. Clear the Paper Path:
• Make sure there is no torn or jammed paper in the paper path.
• Check the ink cartridge access door and remove any obstructions.
3. Check the Carriage:
• Make sure the carriage can move freely.
• Manually move the carriage to check for any obstructions.
4. Reset the Printer:
• Turn off the printer and unplug the power cord.
• Wait for a few minutes, then plug in the power cord and turn on the printer.
5. Inspect for Foreign Objects:
• Check for any foreign objects, such as paper clips or debris, in the printer.
6. Ensure Proper Paper Loading:
• Make sure you are using the correct type and size of paper.
• Adjust the paper guides in the input tray to fit the paper properly.
7. Update Firmware:
• Check if there are any firmware updates available for your printer on the HP website. Updating the firmware may resolve certain issues.

I hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I am an HP Employee.

[Neha_Kapoor]

The error didn't resolve after following all the steps. I am still getting same error and on HP app its showing error that it needs HP instant ink. I have installed new HP instant ink cartridges. 

Please help.