E2 Error after using black and color copy fucntion

[rmanggas]

E2 error after using the color and black copy function of my HP 415 ink tank printer

[Kumar0307 · Accepted solution]

@rmanggas, Welcome to the HP Support Community!

An E2 error occurs when the printer attempts to print a single-page or multi-page print job, and the paper length selected in the print settings does not match the length of the loaded paper. The printer then prints out the first page with errors.

Figure : The Number of Copies icon alternates between 'E' and '2'

Press the Cancel button  to cancel the print job or clear the error.

Reset the printer

1. With the printer turned on, disconnect the power cord from the rear of the printer.
2. Wait at least 60 seconds.
3. Reconnect the power cord to the rear of the printer.
4. Turn ON the printer, if it does not automatically turn on.
5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

Check the print settings, refer to this document. Make sure the paper is properly loaded in the input tray.

Let me know how this goes.

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[rmanggas]

Thank you very much..you solve my printing problem on my new HP 415 Ink Tank printer

[Kumar0307]

@rmanggas

Glad to know that the issue is now resolved. Feel free to contact us with any concerns related to HP products.

Happy to help!