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‎04-01-2024 02:25 PM

HP Recommended
Product: HP ENVY 6400
Operating System: Microsoft Windows 11

I have a HP ENVY 6400 printer and the E3 error message (cartridge or paper jam) keeps appearing every time I turn the printer on.

 

I have followed instructions given to me by the HP website and by different Youtube channels. They all say the same thing.

 

Even though I have checked for a paper jam and made sure the cartridges are in place properly and has no obstructions in its path, the message persists. 

 

I believe my printer has finally given out after many years but I want to make sure before buying a new one. 

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