E3 is blinking

[CINDYP1970]

Hello, I am new to the group

I have a HP Envy Pro 6452 The virtual asst  was no help. The E3 is lite up, well flashing and i did everything the asst told me to do., there is no paper jam, there no problem with the cartridges, I took them out several times and put them back. I have even unplugged it several times and nothing but the E 3 came a blinking. Anyone know how to fix this problem, I am losing patience.

[Nal_NR]

Hi @CINDYP1970

Welcome to the HP Support Community. 

I understand that you are getting an E3 error. I'd like to help!

Please follow the steps below.
 

Perform the following tasks in the order given. Use the printer after each task to see if the issue is resolved.

Check for obstructions in the carriage path

• Remove any loose paper or obstructions that might be blocking the carriage path.
• If the Cancel button on the control panel is lit, press it and wait until the printer is silent.
• Turn off the printer, and then disconnect the power cord.
• Open the cartridge access door to get to the carriage inside the printer.

EXAMPLES OF A CARTRIDGE ACCESS DOOR

• Make sure the carriage is not obstructed by gently sliding the carriage side to side.
• Look for and remove any obstructions in the carriage path, such as crumpled paper or dislodged labels.

EXAMPLE OF A PRINTER WITH AN OBSTRUCTION IN THE CARRIAGE PATH

• If the carriage has a latch, gently press it down to make sure it is locked into place.

CAUTION:

Ink tank printers: If the carriage latch is secured, do not press down on it. Doing so might damage the printer.

EXAMPLES OF THE CARRIAGE LATCH

If the carriage is not locked in place, move it to each side, removing any obstructions blocking its path.

CAUTION:

Do not force the carriage to move if it is locked or stuck. This can damage the printer.

Close the printer door.

Reconnect the power cord, and then turn on the printer.

Reset the printer

• Reset the printer to recover from printer errors or failures.
• If your printer has a rechargeable battery, remove it.
• With the printer turned on, disconnect the power cord from the printer.
• Unplug the power cord from the power source.
• Wait 60 seconds.
• Reconnect the power cord to a wall outlet and to the printer.
• NOTE:
• HP recommends plugging the printer directly into a wall outlet.
• Turn on the printer to complete the reset.

Service the printer

Service or replace your HP product if the issue persists after completing all the preceding steps.

Go to Contact HP Customer Support to schedule a product repair or replacement. If you are in the Asia Pacific, you will be directed to a local service center in your area.

To confirm your warranty status, go to HP Product Warranty Check. Repair fees might apply for out-of-warranty products.

Hope this helps! Keep me posted for further assistance.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Nal_NR]

Hi @Hi @CINDYP1970,

As we did not hear from you, 
I'll be closing this case for now. If you need further assistance, feel free to reach out to us. 

Have a great day! 

[DixieDarlin0713]

Hi,   I followed The directions as explained in this response To "My Own E 3 Error Message" and now it is printing great...!!!    Other then needing "New Ink"....  Thanks SOOOO Much For the HELP... Been Tryin    to fix this issue for WEEKS!!!🤗🤗🤗

[Nal_NR]

Hi @DixieDarlin0713,

I'm glad to hear that and you're most welcome. Do get back to us in the future for further assistance.

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

Have a nice day and stay safe!:)

[James108Yoga]

I have the same issue. Followed all of these steps but to no avail. What can I try next?