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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- E6 comes up on my printer

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06-17-2024 03:39 PM
Hi @1972alex,
Welcome to The HP Support Community.
Thank you for posting your query, I will be glad to help you.
I understand you are getting the error code E6 on your HP Envy 6032e All-in-One Printer indicates a hardware issue related to the print mechanism. Here are some steps you can try to resolve this issue:
Restart the Printer:
- Turn off the printer and unplug it from the power source.
- Wait for about 1-2 minutes.
- Plug the printer back in and turn it on.
Check for Paper Jams:
- Open the printer’s input tray and check if there are any paper jams or obstructions.
- Carefully remove any jammed paper if found.
Inspect the Print Cartridges:
- Open the printer cover and check the print cartridges.
- Ensure they are properly installed and seated correctly.
- If needed, remove and reinsert the cartridges to ensure they are properly placed.
Reset the Printer:
- Sometimes resetting the printer can clear certain errors.
- To reset, turn off the printer, disconnect the power cord, and wait for about 1 minute.
- Reconnect the power cord and turn on the printer.
Check for Firmware Updates: Update the firmware on an HP printer
- Ensure your printer has the latest firmware installed. Firmware updates can sometimes resolve hardware-related issues.
- Check the HP support website for your printer model and follow the instructions to update the firmware.
Refer to this document: HP DeskJet, ENVY 6000, 6400 - Blinking lights and error
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
A_Gayathri
HP Support Community Administrator.