ENVY 6200 ERROR CODE

[riftoo]

ENVY 6200  se bloque souvent avec le code erreur :

   ERROR  CODE 0X00829C98

Elle ne réagit plus du tout

Je la débranche et la rebranche

Je n'ai pas réussi à identifier une cause ou une ¨constante ça semble aléatoire, mais c'est fréquent.

merci

[GOLD_MASTER]

Hello @riftoo .
Eliminate the error by resetting the printer without the ink cartridges.
Open the cartridge access door or cover.
If the carriage moves toward the center of the printer, continue with these steps.
If the carriage does not move toward the center of the printer, close the access door or cover. Disconnect the power cord from the printer and the power supply, wait 60 seconds, and then reconnect the power cord to the printer and to a wall outlet. Turn on the printer and then continue with these steps.
Remove the cartridges.
With the printer on, disconnect the power cord from the printer.
Disconnect the power cord from the power supply.
Wait 60 seconds.
Plug the power cord back into the wall outlet and into the printer.
NOTE: HP recommends that you plug the printer directly into a wall outlet.
Turn on the printer.
Reinsert the cartridges, and then close the cartridge access door or cover.
Follow the steps to align the printer if prompted.

[MarcusC]

Hey

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

@GOLD_MASTER 

Thank you for always helping our users !

Regards,

MarcusC

[riftoo]

Thank you
I just did it and I wait 
I will se if it works

I think, previously, I did not wait enough  time before plugging the power on.