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‎12-30-2021 12:39 AM

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)

My ENVY pro 6458 all in one printer will print just fine when I make a photo-copy but shows E1 code when I try to print from my laptop.  When I press the red X cancel button it spits out a blank sheet.  I'm using regular letter paper and that is what the printer is set for, I am trying to print an xcel spreadsheet if that makes any difference.

Thanks

Category:
1 REPLY 1

‎12-30-2021 02:56 AM

HP Recommended

Hello, 

 

An E1 or E2 error indicates that the paper size setting does not match the paper size that is loaded.
Cancel the print job and make sure the correct paper size is selected.
 
Kindly refer to the below URL for detail
Regards,
Jabzi

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