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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Did you swap used boards between printers? Did you install a new replacement formatter and not transfer the TPM module from the old formatter to the new? If yes, that is the problem. If new, transfer the TPM from the old formatter to the new one. If it was a used board you may be able to disable the TPM through the t menu but keep in mind doing that erases all data. (that may not even work but worth a try). If disabling the TPM does not work the device is useless.
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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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