ERROR CODE 0X011A17FF DOT11_PRIVATE

[steve2908]

I have an HP200 that just started exhibiting this  error code.  I have attempted restarting the printer after removing the battery, but the error code reappears after about 5 seconds of startup.  The printer was purchased from Best Buy about 9 months ago. Please advise how to fix this problem.

Thanks,  Steve Hudak

[personal information removed]

[Flower_Bud]

Hi @steve2908,

Thank you for posting on HP Forums,

Flower_Bud is at your service.

As I understand, you're getting an error message on your printer. 

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution:

When was the last time it was working fine?

Were there any hardware/software changes made? 

Please perform these troubleshooting steps: 

Step 1: Reset the printer

In some cases, removing the ink cartridges and resetting the printer can clear the error message.

1. Turn on the printer.

2. Wait until the printer is idle and silent before you continue.

3. Disconnect the USB cable from the rear of the printer. If your printer has a network or wireless connection, leave it connected.

4. Remove the ink cartridges from the printer.

5. With the printer turned on, disconnect the power cord from the rear of the printer and from the wall outlet or power strip.

6. Wait at least 60 seconds.

7. Plug the power cord back into the wall outlet.

      NOTE:

   HP recommends connecting the printer power cord directly to a wall outlet.

8. Reconnect the power cord to the rear of the printer.

9. Turn on the printer, if it does not automatically turn on.

   The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.

10. Wait until the warm-up period finishes and your printer is idle and silent before you proceed.

11. Reinsert the ink cartridges, and then close the ink cartridge access door.

12. If you receive a prompt to print a calibration page, do so.

13. If you disconnected the USB cable, reconnect it to the rear of the printer.

14. Try to print.

If the issue persists, I suggest you contact our phone support. 

HP Support can be reached by clicking on the following link:

* Open link: www.hp.com/contacthp/

* Enter Product number or select to auto detect

* Scroll down to "Still need help? Complete the form to select your contact options"

* Scroll down and click on HP contact options - click on Get a Case & phone number.

They will be happy to assist you immediately.

If the unit is under warranty repair services under the manufacturer's warranty will be free of charge.

[iAmit]

Please help I am getting Error code whenever starting up the printer, ERROR Code OXO11A17FF DOT11_PRIVATE. And it does not disappears whatever you do. Restart, Battery Disconnected & Connected, Power Connected or Disconnected etc. This message keeps displaying, no action can be performed.

[lancepermenter]

The ink cartradge is stuck to the far left. I cannot remove it.

[rick-s]

Hello,
Thank you for posting in this thread. Unfortunately, based on when the last response was made, I have closed this thread to help keep comments current and up to date. I recommend starting a new thread for your issue by clicking here: https://h30434.www3.hp.com/t5/forums/postpage

To be more helpful with your post, you may add key information if you wish:
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A

2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit

3. Error message (if any)
• Example: ""Low disk space"" error in Windows

4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.

If you have any other questions about posting in the community, please feel free to send me a private message.

Thank you.

[SAJM0N]

[PL] Zacięcie karetki z kartridżami. Przy zdejmowaniu obudowy trzeba odkręcić dwie śruby, które są pod odchylanym panelem wyświetlacza.

[EN] Carriage jam with cartridges. When removing the housing, you must unscrew the two screws that are under the fold-down display panel.