ERROR CODE 0X83C0002A NOS_LOADER_APP Officejet 4650

[NeedhelpHope]

Receiving ERROR CODE 0X83C0002A NOS_LOADER_APP on my OfficeJet 4650- I have tried the power off suggestion in other threads, have the printer plugged into the wall, all has failed to solve the issue.  It’s IMPOSSIBLE to reach an agent it seems? Any chance I can get help to solve this issue? Thanks! 

[Nal_NR]

Hi @NeedhelpHope,

Welcome to the HP Support Community. 

I'd like to help!

Appreciate all your efforts in trying to fix the issue!

I'd like you to try updating the printer firmware before confirming this as a dead machine. Sometimes, this could help.

You can directly update the printer firmware from the printer control panel or download the software from our HP support website, 

For more details on how to update the printer firmware - HP Printers - Updating or Upgrading Printer Firmware Once done, restart the printer.

If the issue persists, I would suggest here is to do a hard reset on the printer. Please ensure that the printer is connected directly to the wall outlet and not to the surge protector.

With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.

Remove the USB cable, if present.

Wait for 2-3 minutes, and press and hold the power button on your printer for about 30 seconds to remove any additional charge.

Now plug back the power cable straight into a wall outlet without any surge protector or an extension cord and then plug back the power cord to the printer.

Turn on the printer and wait till the warm-up period finishes and the printer is idle.

If the issue persists, I'd also recommend a Semi-full printer reset as a last-ditch effort. 

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

Please check your Private message icon on the upper right corner of your HP Forums profile,

Next, to your profile Name, you should see a little blue envelope, please click on it.

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!