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On the startup of my HP LaserJet Pro MFP 4102 fdwe there is always appears a blue screen with the ERROR CODE C4EB9032, not letting me do any other process. Though i restart my printer there is always the same blue screen 

1 REPLY 1
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Hi @Avozik,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

I'm sorry to hear that you're experiencing issues with your HP LaserJet Pro MFP 4102 fdwe. The error code C4EB9032 indicates a problem with the printer. To troubleshoot this issue, you can try the following steps.

 

  • Restart the Printer: Since you've mentioned that you've already restarted the printer, make sure to turn it off, unplug it from the power source, wait for a few minutes, and then plug it back in. This ensures a complete power cycle.
  • Update Firmware/Drivers: Check if there are any firmware or driver updates available for your printer on the HP website. Updating the firmware and drivers can sometimes resolve compatibility issues.
  • Check for Paper Jams: Ensure that there are no paper jams in the printer. Even a small piece of torn paper can cause errors.
  • Inspect Toner Cartridge: Make sure the toner cartridge is properly installed and not empty. If it's low, replace it with a new one.
  • Reset to Factory Defaults: Consult your printer's user manual for instructions on how to perform a factory reset. This can sometimes resolve software-related issues.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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