ERROR CODE ON HP ENVY PHOTO 6234

[ArtAlix]

HELP PLEASE - My HP ENVY Photo 6234 printer keeps flashing up the error code OXB3DBDBEB.

I turn the printer on and can usually print one print job, then is starts flashing this error code and I can't clear it without starting this whole process again.

Any help gratefully received!

[sandytechy20]

@ArtAlix

Welcome to the HP support community.

I understand that you are getting an OXB3DBDBEB error, I am glad to assist you.

Follow these steps to fix the issue.

Perform root level uninstallation to remove all the printer related software's.

• In Windows, search for and open Programs and Features.
• Select your HP printer.
• Select Uninstall.
• In Windows, search for and open Devices and Printers.
• In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
• Open up the run command with the "Windows Key + R" key combo.
• Type printui.exe /s and click OK.
• Click on Drivers tab.
• Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
• Select OK.
• Remove all instances of the same.
• Select Apply and OK on the Print Server Properties windows.
• Close Devices and Printers. 
• Restart the PC again.

Update the printer firmware to install the latest updates

Here are the steps:- Click here

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.