ERROR CODE OX83C00009 NOS_LOADER_APP

[kkeeve]

ERROR CODE OX83C00009 NOS_LOADER_APP is showing on my screen. I am not able to turn off my printer. When I press the power button, the error code reappears. I checked for paper jams. The ink will not move to the middle in order to let me check if there is anything jammed.

[KrazyToad]

@kkeeve

Let's start with a printer reset

(1) Turn the printer on, if it is not already on.
(2) Wait until the printer is idle and silent before you continue.
(3) With the printer turned on, disconnect the power cord from the rear of the printer.
(4) Unplug the power cord from the wall outlet.
(5) Wait at least 60 seconds.
(6) Plug the power cord back into the wall outlet.
 NOTE: HP recommends connecting the printer power cord directly to the wall outlet.
(7) Reconnect the power cord to the rear of the printer.
(8) Turn on the printer, if it does not automatically turn on.

The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
Wait until the warm-up period finishes and your printer is idle and silent before you proceed

Next update the Printer Firmware. Link: https://support.hp.com/in-en/document/c02919168

You can also refer to this Link: https://support.hp.com/us-en/product/hp-deskjet-3520-e-all-in-one-printer-series/5162504/model/52319...
 

Keep me posted 😊

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