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- HP Community
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- Printing Errors or Lights & Stuck Print Jobs
- ERROR CODE OXB801 A4EC

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01-13-2022
03:15 PM
- last edited on
01-15-2022
04:34 PM
by
RodrigoB
HP officejet 5258 ERROR CODE OXB801 A4EC
Solved! Go to Solution.
Accepted Solutions
01-16-2022 07:40 AM
Hi @M5656,
I'd like to help!
I understand you are receiving a " OXB801A4EC" error on the printer screen.
We can perform a factory defaults on the printer to resolve the issue
To restore the printer to the original factory defaults
1. On the printer control panel display, from the Home screen, swipe left to see ( Setup ) and touch ( Setup ).
2. Touch Tools, touch Restore Factory Defaults, and then follow the onscreen instructions
Hope this helps! Keep me posted.
And, Welcome to the HP Support Community.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Yes" on the bottom right to say “Thanks” for helping
01-16-2022 07:40 AM
Hi @M5656,
I'd like to help!
I understand you are receiving a " OXB801A4EC" error on the printer screen.
We can perform a factory defaults on the printer to resolve the issue
To restore the printer to the original factory defaults
1. On the printer control panel display, from the Home screen, swipe left to see ( Setup ) and touch ( Setup ).
2. Touch Tools, touch Restore Factory Defaults, and then follow the onscreen instructions
Hope this helps! Keep me posted.
And, Welcome to the HP Support Community.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Yes" on the bottom right to say “Thanks” for helping
01-21-2022 07:24 AM
You're welcome 🙂
I am glad the issue is resolved.
If you need further assistance feel free to reach out to us.
Have a great day ahead!
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Yes" on the bottom right to say “Thanks” for helping