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HP officejet 5258 ERROR CODE OXB801 A4EC

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @M5656,

 

I'd like to help!

 

I understand you are receiving a " OXB801A4EC" error on the printer screen.

 

We can perform a factory defaults on the printer to resolve the issue

 

 To restore the printer to the original factory defaults

 

1. On the printer control panel display, from the Home screen, swipe left to see ( Setup ) and touch ( Setup ).

2. Touch Tools, touch Restore Factory Defaults, and then follow the onscreen instructions

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say Thanks” for helping

View solution in original post

4 REPLIES 4
HP Recommended

Hi @M5656,

 

I'd like to help!

 

I understand you are receiving a " OXB801A4EC" error on the printer screen.

 

We can perform a factory defaults on the printer to resolve the issue

 

 To restore the printer to the original factory defaults

 

1. On the printer control panel display, from the Home screen, swipe left to see ( Setup ) and touch ( Setup ).

2. Touch Tools, touch Restore Factory Defaults, and then follow the onscreen instructions

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say Thanks” for helping

HP Recommended

Gotta wait a bit to see if the error cleared up. It doesn't happen right away

HP Recommended

Looks like it worked!!!

 

Thank You!

HP Recommended

You're welcome 🙂

 

I am glad the issue is resolved.

 

 If you need further assistance feel free to reach out to us.

 

Have a great day ahead!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

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