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‎07-02-2020 01:28 PM

HP Recommended
Product: HP Envy 5010
Operating System: Android 9.0 Pie

Every time I try to link my account to the Alexa HP Printer skill, it says 

Oops. There was an error trying to link your account.

 

I have tried dozens of times, have disabled and reenabled the skill, I have reset the printer and everything is connected to the same network. I even tried connecting it to my Google Assistant but I get the same message so clearly the problem lies with HP, please help! 

3 people had the same question
1 REPLY 1

‎07-05-2020 01:28 PM

HP Recommended

@Niobewan

 

Welcome to the HP support community.

 

Try the steps mentioned in this HP document to fix the issue:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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