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HP Recommended
M454DW
Microsoft Windows 10 (64-bit)

I am attempting to set up email alerts and have confirmed and reconfirmed settings and authentication information but the printer reports the following:

 

"The device could not send the test email message. (emailServerSettingPage-ErrorIncorrectCredentials)"

 

7-14-2020 11-06-49 AM.jpg7-14-2020 11-07-36 AM.jpg

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

Try generating an app-specific password and use it for the printer instead of the standard password:

https://help.yahoo.com/kb/generate-third-party-passwords-sln15241.html

 

May you see any difference?

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

3 REPLIES 3
HP Recommended

Hi,

Try generating an app-specific password and use it for the printer instead of the standard password:

https://help.yahoo.com/kb/generate-third-party-passwords-sln15241.html

 

May you see any difference?

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

Shlomil,

 

That worked perfectly!  Thank you!

 

Don

HP Recommended

You’re much welcome Don, great to see it has worked.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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