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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Empty Printer Memory Cache
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1 REPLY 1
06-26-2023 08:31 AM
@confedsurg
Welcome to the HP support community
I understand that you want to clear the memory in the printer, I am glad to assist you.
Restore the factory-set defaults on the printer
1. From the Home screen on the printer control panel, swipe until the Setup menu displays. Touch the Setup icon to open the menu.
2. Scroll to and select the Service menu.
3. Scroll to and select Restore Defaults, and then touch OK.
Keep me posted.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
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