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‎08-14-2020 07:22 PM

HP Recommended
Product: HP LaserJet Enterprise P3015 Printer series

Does anyone know where I can find the End of Life for the 

HP LaserJet Enterprise P3015 Printer series

 

I could not locate the page but when I check the firmware for this printer, the latest is from 2017.

 

https://support.hp.com/us-en/drivers/selfservice/hp-laserjet-enterprise-p3015-printer-series/3815797

 

Thank you in advance,

Jeff

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-15-2020 06:43 PM

HP Recommended

Jeff, from a sales standpoint this product is already end of life, what I provided you was end of service life, meaning parts and Support no longer provided. This product is 2 generations out of date, replaced first by the M506 (also end of service life), and the current model the M507. Sorry if my initial information was not clear.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



View solution in original post

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3 REPLIES 3

‎08-14-2020 10:32 PM

HP Recommended

check for a private message that answers your question

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎08-15-2020 05:09 PM

HP Recommended

Repairatrooper,

 

Thank you for the response but, if an HP representative cannot send me a link or there is no official HP link page that shows the End-of-Life dates for their products, I cannot recommend to my team to purchase these type of printers.  I would like to think HP is a big enough company to provide these dates; I know Cisco does.  I have seen other HP printers with firmware dates as current as 2020 or 2019.  This printer has no firmware update since 2017.  I guess I need to look for an alternative.  

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‎08-15-2020 06:43 PM

HP Recommended

Jeff, from a sales standpoint this product is already end of life, what I provided you was end of service life, meaning parts and Support no longer provided. This product is 2 generations out of date, replaced first by the M506 (also end of service life), and the current model the M507. Sorry if my initial information was not clear.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



Was this reply helpful? Yes No
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