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Locked

‎01-02-2023 08:18 PM

HP Recommended
Product: HP printer

I'm getting an error code OXB85DE590 the whole thing has now locked, and is blinking. Is there away to reset it?

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1 REPLY 1

‎01-02-2023 10:20 PM

HP Recommended

If your printer's status displays "Printer in error state," there may be a problem with the printer itself. Make sure the printer is turned on and connected to your PC by Wi-Fi or cable. Check it for low paper or ink, and be sure the cover isn't open and the paper isn't jammed.

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