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Just bought an HP envy 5010 and can’t work out how to print in just black from iPhone and iPad. Have changed the setting on PC so that is ok. Can you help please

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@MichaelaJ 

 

Assuming the printer is supported,

Create a Smart Task in HP Smart for Mobile

 

When you create the Smart Task, find the available settings you need when by clicking the > arrow and then sliding/selecting the options at the bottom of the screen.  For example, select Color > then adjust the color to "gray scale".

 

Examples

HP_Smart_Mobile_Main_Menu_3HP_Smart_Mobile_Main_Menu_3HP_Smart_Mobile_Smart_Tasks_1HP_Smart_Mobile_Smart_Tasks_1

 

References

 

 

Mobile Printing – Options, How-to, Help, and Information

Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app.

Read this document first - Find your printer in the list of printers and supported applications

HP Printers - Mobile Printing Solutions Compatible with HP Printers

 

HP Smart - iOS and Android - Download, How-to. Videos, and FAQ

 HP Printers - Using the HP Smart App (Android, Apple iOS)

 

HP Smart Tasks for Windows and HP Smart Mobile

 HP Printers - HP Smart: Use Smart Tasks

 

HP Smart – “Quick View” Reference Sheet

HP Smart – Quick Reference Guide

 

HP Mobile Printing – “Show and Tell” – Step by Step How-to

Learn how to connect and use your printer with your device

HP Mobile Printing - Print from Smart phone or Tablet

 

“Print Anywhere App” Supported on Select Printers

  HP Printers - Print Anywhere with the HP Smart App

 

HP printers and Android smartphones or tablets.

NOTE: Printing with a USB OTG cable is not supported from an Apple or Windows 10 Mobile device.

HP Printers - Printing With a USB OTG Cable (Android)

 

HP Smart for Mac

HP Printers - Install and Use the HP Smart App (Mac)

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY 5010 All-in-One Printer

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the assist.

Answered? Click "Accept as Solution" to help others find it.

 

 

Dragon-Fur

View solution in original post

3 REPLIES 3
HP Recommended

@MichaelaJ 

 

Assuming the printer is supported,

Create a Smart Task in HP Smart for Mobile

 

When you create the Smart Task, find the available settings you need when by clicking the > arrow and then sliding/selecting the options at the bottom of the screen.  For example, select Color > then adjust the color to "gray scale".

 

Examples

HP_Smart_Mobile_Main_Menu_3HP_Smart_Mobile_Main_Menu_3HP_Smart_Mobile_Smart_Tasks_1HP_Smart_Mobile_Smart_Tasks_1

 

References

 

 

Mobile Printing – Options, How-to, Help, and Information

Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app.

Read this document first - Find your printer in the list of printers and supported applications

HP Printers - Mobile Printing Solutions Compatible with HP Printers

 

HP Smart - iOS and Android - Download, How-to. Videos, and FAQ

 HP Printers - Using the HP Smart App (Android, Apple iOS)

 

HP Smart Tasks for Windows and HP Smart Mobile

 HP Printers - HP Smart: Use Smart Tasks

 

HP Smart – “Quick View” Reference Sheet

HP Smart – Quick Reference Guide

 

HP Mobile Printing – “Show and Tell” – Step by Step How-to

Learn how to connect and use your printer with your device

HP Mobile Printing - Print from Smart phone or Tablet

 

“Print Anywhere App” Supported on Select Printers

  HP Printers - Print Anywhere with the HP Smart App

 

HP printers and Android smartphones or tablets.

NOTE: Printing with a USB OTG cable is not supported from an Apple or Windows 10 Mobile device.

HP Printers - Printing With a USB OTG Cable (Android)

 

HP Smart for Mac

HP Printers - Install and Use the HP Smart App (Mac)

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY 5010 All-in-One Printer

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the assist.

Answered? Click "Accept as Solution" to help others find it.

 

 

Dragon-Fur

HP Recommended

That worked!!  Thank you so much 😀

HP Recommended

@MichaelaJ 

 

You are welcome.

 

Optional / For Later / If Wanted

Know that if you can get your hands on a PC or Mac computer, that HP Smart for Windows and HP Smart for Mac provide a more robust printing experience (additional print options).

 

Stay Safe.

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.