Envy 5020 error code oxb8d58066

[DannyStrads]

I have changed the ink in my printer and now won’t print. Did the alignment all ok but now have error code oxb8d58066

[Raj1788]

@DannyStrads

Thank you for joining the HP Community

Check if the carriage is moving freely?

If the carriage is moving freely, I suggest you do a Hard Reset on the printer

(1) Turn the printer on, if it is not already on.

(2) Wait until the printer is idle and silent before you continue. (Remove the cartridges)

(3) With the printer turned on, disconnect the power cord from the rear of the printer.

(4) Unplug the power cord from the wall outlet.

(5) Wait at least 60 seconds.

(6) Plug the power cord back into the wall outlet.

NOTE: HP recommends connecting the printer power cord directly to the wall outlet.

(7) Reconnect the power cord to the rear of the printer.

(8) Turn on the printer, if it does not automatically turn on.

The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.

Wait until the warm-up period finishes and your printer is idle and silent before you proceed.

Put one cartridge at a time and check if any of the cartridges is causing the issue.

Click here: https://support.hp.com/in-en/product/hp-officejet-7510-wide-format-all-in-one-printer-series/7127198... for Color or Black Ink Not Printing

Click here: https://support.hp.com/in-en/product/hp-officejet-7510-wide-format-all-in-one-printer-series/7127198... Carriage jam.

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)