My printer will appear to be in good working order, it says it is connected to wifi, but it shows up as offline on all devices. It will work briefly if I unplug it and replug it in, but after about 5 minutes when the energy saving kicks in it is no longer recognized as available. I have tried all of the recommended virtual assistant steps. And there is no change. I would love to call to speak to someone, but alas, that doesn't seem possible. Please help.
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