Envy 5530 Paper Tray Door

[schwarz633]

I've had this Envy 5530 for a while now and I've always wondered if I needed to leave the paper tray door open, as my wife does print to it remotely from her Chromebook. It would look better with it closed.

I was ordering a 4650 for a gift and it was mentioned on a YouTube video that the door opens automatically when you print. I thought I'd give that a try on the 5530, but the door didn't open and it didn't prevent it from printing. The paper curled up inside and got jammed. I was able to get it out with a steady pull. I was surprised that having the door closed didn't prevent it from printing.

I can't find any mention of the door being opened or closed in the manual. Does that sound normal, or am I missing something here?

[sandytechy20 · Accepted solution]

Hi schwarz633,

Thank you for visiting the HP Support Forums and Welcome. I have read your post about HP OfficeJet 4650 All-in-One Printer paper tray comes out automatically but in HP ENVY 5530 e-All-in-One Printer it does not.

It is the extra feature which is added in HP OfficeJet 4650 All-in-One Printer and this feature is not available in in HP ENVY 5530 e-All-in-One Printer.

So I recommend you to keep the paper tray open manually so that the paper don’t get curled when you print.

Thanks for being a part of the HP community.

Please let me know if this helps resolve the issue by marking this post as "Accept as Solution".

If you require further assistance, let me know and I will gladly do all I can to help.

If you wish to say "thanks" for my efforts, click the "Thumbs Up" to give me a Kudos.

Cheers.

[sandytechy20]

Hi schwarz633,

Happy to know that the issue is fixed.

Click here for the videos which you can refer in future.

If you require further assistance, let me know and I will gladly do all I can to help.

If you wish to say "thanks" for my efforts, click the "Thumbs Up" to give me a Kudos.