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‎03-14-2023 08:09 PM

HP Recommended
Product: HP ENVY 6055e All-in-One Printer
Operating System: Microsoft Windows 11

I came home this evening and found my Envy 6000 all in one printer with all of the lights flashing. I unplugged it then plugged it back in. That seemed to fix it. What caused the printer to do that?

Category:
11 people had the same question
2 REPLIES 2

‎03-18-2023 08:29 PM

HP Recommended

Hi @timmy60 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing issues. It mostly needs a firmware update.

 

Request you to update printer firmware. Kindly refer to the steps on this link and let me know if that fixes the issue.

Let me know if it shows any other issues.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

Was this reply helpful? Yes No

‎03-19-2023 06:03 PM

HP Recommended

I ran the firmware update check and it told me that my firmware was up to date. So I will wait until it does it again and report it again.

 

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