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HP ENVY 6055 All-In-One Printer

Envy 6055 has a steady green light bar and is unresponsive to resets

Previously the light bar was rapidly flashing white ( supposedly meaning "serious error" ) reset failed to fix it.  Now the lighter is steady blue (for hours) and unresponsive to 'reset'

 

I think it may be toast (?)

 

 

OS is Mac Ventura 13.0

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