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‎12-15-2023 05:14 PM

HP Recommended
Product: HP ENVY 6055e All-in-One Printer
Operating System: Microsoft Windows 11

I was changing my black ink and having difficulty getting it installed.  I manually moved the printer carriage at one point.  Now the amber signal light is flashing and I have what I presume is an error code flashing "E" forwards and reversed.

Category:
1 REPLY 1

‎12-19-2023 11:12 AM

HP Recommended

Hi @greg-_-_-,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are facing an issue with your Printer that has blinking lights.

 

Kindly refer to the steps on this link to troubleshoot and let me know if that resolves the issue.

 

Also, update the printer firmware by clicking on this link.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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