Envy 6055e printer ALL lights are blinking at same time!

[Kargree]

Last I used my wireless  printer it was fine.  Now, I don't know why, ALL the lights are flashing at the same time.  Its a  HP Envy 6055e!  Help?  Not back on line either.

[A_Gayathri]

Hi @Kargree,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand all the lights on your HP ENVY 6055e All-in-One Printer are flashing simultaneously, this usually indicates a general error. To troubleshoot, follow these steps:
 

1. Restart the Printer

• Turn off the printer by pressing the Power button.
• Unplug the power cord from the printer.
• Wait for at least 60 seconds.
• Plug the power cord back in and turn on the printer.

2. Check for Paper Jams

• Open the printer and check for any paper that might be jammed inside.
• Make sure the paper path and paper tray are clear.

3. Reset the Printer

• Disconnect the power cord from both the printer and the wall outlet.
• Wait for 3-5 minutes.
• Reconnect the power cord directly to the wall outlet (avoid power strips or surge protectors) and to the printer.
• Turn the printer on.

4. Check for Network Issues

• Ensure the printer is connected to your WiFi. If the printer isn’t back online, it could be a network problem.
• Restart your router and make sure your WiFi signal is strong.
• Try re-adding the printer to your WiFi network via the HP Smart app.

5. Update Printer Firmware Update the firmware on an HP printer

• If the printer connects to your computer, check if a firmware update is available through the HP Smart app. Firmware updates can often resolve issues like these.

6. Factory Reset

If the above steps don’t work, a factory reset might be necessary. Here's how:

• Hold the Power button to turn off the printer.
• Press and hold the Wireless and Cancel buttons together for 5-10 seconds until the printer restarts.

Refer to this document: HP ENVY 6055e All-in-One Printer User manual

HP DeskJet, ENVY 6000, 6400 - Blinking lights and error codes
 

I hope this helps. 

Take care and have a good day.

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