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‎05-30-2022 07:03 PM

HP Recommended
Operating System: macOS 10.15 Catalina

Light near black cartridge blinks yellow and second light on right corner blinks yellow. "E" blinks continuously on panel display and printer won't respond to any commands. Using new HP cartridges. 

Category:
9 people had the same question
1 REPLY 1

‎06-03-2022 01:04 PM

HP Recommended

 

Hi @Tigersden777,

 

Welcome to the HP Support Community

I'd like to help!

 

I understand the printer control panel is blinking "E"

 

Try the below suggestions -

 

 Reset the product

  • With the printer turned on, disconnect the power cord from the rear of the printer.
  • Unplug the power cord from the wall outlet.
  • Wait at least 60 seconds.
  • Plug the power cord back into the wall outlet.
  • Reconnect the power cord to the printer.
  • Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

Try updating the printer's firmware -HP Printers - Updating or Upgrading Printer Firmware

 

Also, refer to -https://support.hp.com/us-en/product/hp-envy-pro-6400-all-in-one-printer-series/29256678/model/3351...

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

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